Supporting continuous improvement
I have spent the last three days in certification training for a program called Measurable Management designed by Robin Byrne, who started it in the UK and has brought it to the US. Measurable Management is a program for leaders to develop and support a culture of continuous improvement for carrying out their strategic initiatives. I think organizations today must have even more awareness of the importance of continuous improvement. In a tightly competitive environment, we must all do more with less as efficiently as possible.
What makes me excited about Measurable Management is that it blends the relationship side of leading with the operations side of finding improvement opportunities in every nook and cranny of the organization. The program fosters empowerment and engagement at all levels when the management is legitimately held responsible for finding and supporting ways to do business more effectively.
Too often in times like this it becomes all about cutting costs, but it should really be more about being efficient with what you have. That usually leads to cost reduction and longer term profitability. True innovation comes from taking ideas of what could be and turning them into realities.
I am looking forward to delivering this program to clients and working with them to improve their ability to deliver value added services to their customers. You can find out more about this unique program by going to www.measurablemanagement.com or by contacting me.
